The Judging Process

The Broadband Compare Awards winners are based on a combination of criteria. These include consumer surveys and reviews on the Broadband Compare site, decisions from our expert judging panel, as well as broadband speed and reliability data that has been collected from a number of independent sources throughout the year.

We survey thousands of Kiwi consumers throughout the year on their broadband decision making as part of our the NZ Compare Insights product - Broadband Pulse - in conjunction with business information agency Tactix.  This data is used to provide additional consumer data to help our judges to decide the best providers for value, customer service and specialist broadband plans.

Our judges have been selected for their expertise in the New Zealand broadband sector. In addition to the founders of Broadband Compare we have searched far and wide across New Zealand to collate an expert judging panel made up of some of New Zealand's leading journalists, technology writers, consumer champions and industry professionals. 

Our exemplary panel is 100% independent of any Internet Service Provider and their expert views, together with the views and opinions of the New Zealand public provide the scores for awarding the winners of the 2019 Broadband Compare Awards.