The Broadband Compare TUANZ Awards 2019

Thursday 7th November 2019 at Crowne Plaza, Auckland 

NZ Wholesaler of the Year 2019


This award is for the strongest overall Wholesale Broadband service provider in New Zealand.

This category is open to any organisation or part of an organisation which provides a specific wholesale internet service offering to NZ resellers or organisations.


An entry in this category must be related to the provision of a Wholesale Broadband Service delivered in New Zealand within the 12 month period 1st September 2018 to 31st August 2019.

Judging Criteria:

Each award application must begin with a brief overview of the company, product or service that relates to the category you are entering. This will allow judges to understand what is on offer, what experience you have in the provision of Wholesale Broadband services and the scale of the business (maximum 500 word count).

Entries (maximum 1,500 word count excluding testimonials) will then be assessed against the following criteria:

  1. Support, Customer Service and Account Management (33%)
    • How do you deliver customer service that is over and above the norm?
    • Describe how your customers have benefitted from any improvements to your wholesale service or offerings that you made in the qualifying period
    • Please provide up to three testimonials (maximum 250 word count per testimonial) from Wholesale Broadband customers or industry sources why you should win over and above other providers.
  2. Leadership and Innovation (33%)
    • How does your organisation show leadership and innovation in the delivery of a wholsale broadband service offering?
    • How does your organisation differentiate it's wholesale broadband offering through product, service delivery and sales?
  3. Integration and Technology (33%)
    • How do you optimise the ordering and provisioning process with your resellers?
    • Describe how your customers have benefitted from any improvements to your integration and technology offerings that were made in the qualifying period


Important information for all entries:

Please read this information thoroughly before completing the entry template. The 2019 awards will be open for entry on 29th July 2019, and must be submitted via the online entry portal.

General Conditions of Entry:

All sections of the entry must be completed and submitted in writing and comply with required entry templates, word limits and other guidelines specified by Broadband Compare.

Candidates should ensure that information provided is relevant and sufficient to allow the judges to properly assess their entry.

All information provided will be kept confidential by Broadband Compare and the judging panel.

Entrants accept that their details may be used in publicity of the awards.

The judges’ decision is final and no correspondence will be entered into.

Judges reserve the right to re-allocate entries to alternative, more appropriate, categories.

How to enter

Each entry costs $99 + GST. There is no limit to the number of categories you enter. You will be invoiced for your entries upon confirmed submission.

Regardless of the size or profitability of your business within the NZ telecommunications industry, there is a category to suit you. The only challenge is choosing the category that gives you the best chance of success. Information available at

The best advice is to start your entry early so that you can continue to refine your submission prior to the deadline date of 16:00 on 9 September 2019. Just make sure you register and submit your entry and pay prior to this deadline to ensure your entry is valid. You need to submit your completed entry online via the awards portal site at  

This is what will be submitted to the judges as your final entry and must include any supplementary material that you feel will help the judges to assess your entries.

When you enter your registration details on the Broadband Awards website, an invoice will be generated and emailed to you. This can be paid via direct payment to our bank account.