Broadband Compare Awards 2020

Friday 16th October 2020 | Auckland

Best Service Provider under 10,000 customers 2020

This award is for the best Internet Service Provider in New Zealand who serviced less than 10,000 connected customers in the previous 12 months.


An entry in this category must be related to the provision of Broadband Services delivered in New Zealand within the 12 month period from 1st August 2019 to 31st July 2020. Your business must supply broadband connections to less than 10,000 customers within the time stated.

Judging Criteria

Each award application must begin with a brief overview of the company, product or service that relates to the category you are entering. This will allow judges to understand what is on offer, what experience you have in the provision of broadband services and the scale of the business (maximum 500 word count).

Entries (maximum 1,500 word count excluding testimonials) will then be assessed against the following criteria:

1. Product or Service delivered (40%)
Describe the broadband products and services that you offer.
How do your products match the need of the audience you are looking to service?
Proof of improvements to the business in the form of evidence of success in attracting more customers and/or retaining customers

2. Leadership and Innovation (40%)
How does your organisation show leadership and innovation in the delivery of a broadband service offering?
How does your organisation differentiate against the larger Internet Service Providers operating in New Zealand?

3. Testimonials (20%)
How do you gauge feedback on your broadband offerings and company?
Please provide up to three testimonials (maximum 250 word count per testimonial) from your customers why you should win over and above other providers.

Important information for all entries:

Please read this information thoroughly before completing the online entry template. The 2020 awards will be open for entry on 8th July 2020, and must be submitted via the online entry portal.

General Conditions of Entry:

All sections of the entry must be completed and submitted in writing and comply with required entry templates, word limits and other guidelines specified by Broadband Compare.

Candidates should ensure that information provided is relevant and sufficient to allow the judges to properly assess their entry.

All information provided will be kept confidential by Broadband Compare and the judging panel.

Entrants accept that their details may be used in publicity of the awards.

The judges’ decision is final and no correspondence will be entered into.

Judges reserve the right to re-allocate entries to alternative, more appropriate, categories.

How to enter

Each entry costs $99 + GST. There is no limit to the number of categories you enter. You will be invoiced for your entries upon confirmed submission.

Regardless of the size or profitability of your business within the NZ telecommunications industry, there is a category to suit you. The only challenge is choosing the category that gives you the best chance of success. Information available at

The best advice is to start your entry early so that you can continue to refine your submission prior to the deadline date of 16:00 on 26 August 2020. Just make sure you register and submit your entry and pay prior to this deadline to ensure your entry is valid. You need to submit your completed entry online via the awards portal site at  

This is what will be submitted to the judges as your final entry and must include any supplementary material that you feel will help the judges to assess your entries.

When you enter your registration details on the Broadband Awards website, an invoice will be generated and emailed to you. This can be paid via direct payment to our bank account.