The Broadband Compare TUANZ Awards 2019

Thursday 7th November 2019 at Crowne Plaza, Auckland 

Best Rural Service Provider 2019

This award is for the strongest overall Rural Service Provider in New Zealand.

This category is open to New Zealand Internet Service Providers and organisations who provide or support broadband services specific to Rural New Zealand customers.


An entry in this category must be related to the provision of what are widely regarded as Rural Broadband Services delivered in New Zealand within the 12 month period 1st September 2018 to 31st August 2019.

Judging Criteria:

Each award application must begin with a brief overview of the company, product or service that relates to the category you are entering. This will allow judges to understand what is on offer, what experience you have in the provision of Rural Broadband services and the scale of the business (maximum 500 word count).

Entries (maximum 2,000 word count excluding testimonials) will then be assessed against the following criteria:

  1. Product or Service delivered (30%)
    • Describe the broadband products and services that you offer to rural New Zealand customers.
    • How do your products match the need of the audience you are looking to service?
  2. Leadership and Innovation (20%)
    • How does your organisation show leadership and innovation in the delivery of a Rural broadband service offering?
    • Extent of improvement in quality and effectiveness of your rural offering
  3. Ease of use / reliability (30%)
    • Reliability and availability of consistent service
    • Flexibility of install options for a rural customer.
  4. Customer Service (20%)
    • How do you deliver customer service that is over and above the norm?
    • Describe how your customers have benefitted from any improvements or offerings you made in the previous 12 months.


Important information for all entries:

Please read this information thoroughly before completing the online entry template. The 2019 awards will be open for entry on 29th July 2019, and must be submitted via the online entry portal.

General Conditions of Entry:

All sections of the entry must be completed and submitted in writing and comply with required entry templates, word limits and other guidelines specified by Broadband Compare.

Candidates should ensure that information provided is relevant and sufficient to allow the judges to properly assess their entry.

All information provided will be kept confidential by Broadband Compare and the judging panel.

Entrants accept that their details may be used in publicity of the awards.

The judges’ decision is final and no correspondence will be entered into.

Judges reserve the right to re-allocate entries to alternative, more appropriate, categories.

How to enter

Each entry costs $99 + GST. There is no limit to the number of categories you enter. You will be invoiced for your entries upon confirmed submission.

Regardless of the size or profitability of your business within the NZ telecommunications industry, there is a category to suit you. The only challenge is choosing the category that gives you the best chance of success. Information available at

The best advice is to start your entry early so that you can continue to refine your submission prior to the deadline date of 16:00 on 9 September 2019. Just make sure you register and submit your entry and pay prior to this deadline to ensure your entry is valid. You need to submit your completed entry online via the awards portal site at  

This is what will be submitted to the judges as your final entry and must include any supplementary material that you feel will help the judges to assess your entries.

When you enter your registration details on the Broadband Awards website, an invoice will be generated and emailed to you. This can be paid via direct payment to our bank account.